Privacy Policy

This privacy notice discloses the privacy practices of emPower Solutions for Empowerbpo.com regarding the nature, purpose, use, and sharing of any personally identifiable information collected via this website. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information (PII) is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect your data from misuse.
  4. How you can correct any inaccuracies in the information.
  5. The use of cookies and other related technologies.

Information Collection, Use, and Sharing

As a general rule, emPowerbpo.com does not collect personally identifiable information (PII) when you visit our website. We do, however, collect PII when you provide PII to us by completing a web form, subscribing to our newsletter, or sending us an email. The collected PII may include your name, email address, phone number, and company information.

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Children’s Information

Our Website is not intended for children. Empowerbpo.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best efforts to remove such information from our records.

Legitimate Interests

We may process personal information for certain legitimate business purposes, which include some or all of the following:

  • To understand how people interact with our website and marketing-related content.
  • To identify and prevent fraud.
  • To enhance the security of our network and information systems.
  • To determine the effectiveness of promotional campaigns.
  • For other legal purposes.

Data Retention

If you choose to provide your personal information to us, it would be retained only for the period necessary to fulfill the purposes outlined in this policy, unless we are obligated to maintain such data to comply with our legal obligations.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so that we can recognize and approve any follow-up comments.

Your Access to and Control Over Information
You may opt-out of any future contacts from us at any time. You can do the following by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Sharing

We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We will not share your email address with any third parties; except when required by law.

We will not sell, distribute, or reveal your email addresses or other personal information without your consent.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees, agents and contractors who need the information to perform a specific job (for example, customer service) are granted access to personally identifiable information.

We may store your data on servers provided by third party hosting vendors with whom we have contracted. We and our third party service providers use industry-standard security measures to prevent unauthorized access, use or disclosure of your information.

Cookies

We use “cookies" on this site. A cookie is a small file that a website transfers to your computer to remember specific information about your session. Cookies are used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. If you wish not to have sessions or persistent cookies stored on your machine, you can turn cookies off in your browser through your individual browser options. However, turning off cookies may affect the functioning of some pages.

Web beacons

Pages of our Website may contain small electronic files known as web beacons (also referred to as clear gif, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or for other related website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity).

Online Tracking and Third Party Services

Please not that our website does not support “Do Not Track” browser settings.

We do not track your online activity on other online websites. We do not permit any third party other than our analytics to track your activity over time. We use a number of third party services to help us evaluate the use of our website. This information helps us to improve our content and website performance.

Google Analytics               

We use Google Analytics to collect and analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the utilization of our website and to make improvements to our website.

For Google’s Privacy policy, please visit:  https://www.google.com/policies/privacy/

Google AdRoll, AdWords and AdSense

emPower Solutions occasionally uses third party advertising networks, such as Google AdWords, AdRoll and AdSense to serve targeted display ads to you on our behalf on other sites. You can opt-out of AdRoll and from receiving targeted advertisements by visiting the Network Advertising Initiative opt out page: http://optout.networkadvertising.org/#/

Hotjar

We use Hotjar in order to understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular, device’s IP address (captured and stored only in anonymized-form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

California Data Privacy Rights

If you are a California resident, under California Civil Code Section 1798.83, you have certain additional rights, including the right to request information regarding the disclosure of your personal information to third parties for direct marketing purposes.

To make such a request, please send an email to support@empowerbpo.com.

CAN-SPAM Act

The CAN-SPAM Act is a US law that sets the rules for commercial emails, establishes requirements for commercial messages and gives recipients the right to have emails stopped from being sent to them.

We have taken necessary measures to comply with the requirements of the CAN-SPAM Act.

Notice to European Union users

Operations of emPower Solutions are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) to the United States. By providing personal information to us, you are consenting to its storage and use as described herein.

Changes to this privacy policy

We reserve the right to change this privacy policy as we deem necessary or appropriate because of legal requirements or changes in our business practices. If you have provided us with an email address, we will endeavor to notify you, by email to that address, of any material change to how we will use personally identifiable information.

Contact Us

If there are any questions regarding this privacy policy, you can reach us by:

  • Sending us an email at support@empowerbpo.com
  • Mailing us at emPower Solutions Inc., 12806 Townepark Way, Louisville, KY 40243-2311